Coolsat USA the company known for excellent support now offers full 5 year warranty on all Coolsat products. To prove that coolsat is 100% dedicated to the sales and support of its product we are introducing the best warranty in the industry. We now offer a full 5 year warranty that covers parts and labor. This is one more reason why coolsat product line is number one. Coolsat users now have 5 year warranty on all receivers thanks to coolsat USA.

FreeTech, Inc. provides rapid after service on all new and used CoolSat products in the United States/Canada. Please refer to the limited warranty statement included in the CoolSat manual for specific terms and conditions. The warranty period begins on the original date of purchase (original purchase receipt require), applies to the original purchaser, and covers defects in material or workmanship. If the unit(s) fails during this period, FreeTech, Inc. will review the defect by case by case for repair or replacement require during the warranty period only at our cost.

Prior to requesting service
Many of the CoolSat may be actually defect-free. Often, there are configuration issues or corrupt data caused in the unit to malfunction. Before you send your unit(s) in for repair service, we suggest that you try the consult with near by FTA installer. Many times inconvenience caused by illegal 3rd party file might cause the unit to not function properly and will void the warranty automatically.

The above procedures are for warranty service and the customer will be responsible for any costs associated with non-warranty conditions. FreeTech, Inc reserves the right to make final decisions regarding problem determination and the appropriate service option. Verification of purchase receipt is required prior to the completion of service. Please refer to your FreeTech, Inc. limited warranty statement on our CoolSat manual and on our website (www.coolsatusa.com) for complete terms and conditions.

New Repair Policy
Full 5 year warranty covers parts and labor. All repairs /warranties cost only $29.00 for shipping and handling fee that is none refundable but required on all products .

Thank you for your kind cooperation.